04 October, 2024
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NSW Government supports for people impacted by Bondi Junction incident

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The NSW Government is reminding the community about the supports it has activated for people impacted directly and indirectly by the Bondi Junction incident.

Immediately after the attack, the NSW Government opened its support programs and has widened those through Sunday and today.

Currently:

  • Victims and families can access support through the NSW Government’s Victims Support Scheme with a dedicated phone line stood up for this incident. This service can be reached on 1800 019 123.
  • NSW Police have assigned a Family Liaison Officer to support each impacted family of the deceased.
  • NSW Health have specialist disaster-trained clinicians available at Bondi Junction today and tomorrow between 8am and 6pm, primarily around the Oxford Street Mall.
  • The NSW Mental Health Line has been boosted with extra staff and is available 24/7, with specialist staff available to speak to anyone affected by the attack. Call 1800 011 511.
  • Mental health services have also been activated for first responders.

The Victims Support Scheme provides counselling, financial assistance and a recognition payment to victims of an act of violence in NSW. A dedicated phone line for victims of the Bondi Junction incident has been established to access this scheme. The number is 1800 019 123 and is staffed from 9am to 5pm, Monday to Friday.

Support is available through the scheme for the families of those who have lost their lives and those who have been affected by the violent acts at Bondi Junction.

The scheme support includes:

  • Counselling to help victims recover from the psychological and emotional impacts of a crime.
  • Financial assistance for immediate needs, for example health expenses resulting from the violent crime.
  • Financial assistance for economic loss to cover other expenses resulting from a violent crime, depending on their situation.
  • Assistance to pay for funeral expenses on behalf of family members of a homicide victim.
  • A recognition payment to acknowledge the violent crime.

In addition to the NSW Government support, Westfield is providing mental health and counselling support for their staff, retailers and customers by phone, online and in person.

General supports for the community are also available:

  • Lifeline: Call 13 11 14, text 0477 13 11 14 or chat online.
  • Kids Helpline: Call 1800 55 1800 or chat online.
  • Beyond Blue: Call 1300 22 4636 or chat online.
  • 1800RESPECT: Call 1800 737 732, text 0458 737 732 or chat online.
  • 13 Yarn: Call 13 92 76.
  • MensLine Australia: Call 1300 78 99 78.

A temporary memorial is in place at Oxford St Mall in Bondi Junction, supported by NSW Government and Waverley council staff.

An online condolence book in honour of those affected is also live at www.nsw.gov.au/bondicondolences 

Chris Minns

Premier of New South Wales

Michael Daley 

Attorney General 

Rose Jackson

Minister for Water, Minister for Housing, Minister for Homelessness, Minister for Mental Health, Minister for Youth, Minister for the North Coast

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