Arabic version: مجموعة لويدز المصرفية تواجه انقطاعًا كبيرًا في التطبيق للعملاء

Lloyds Banking Group has issued an apology following a significant outage affecting users of its online banking services. Customers reported difficulties accessing their accounts through the Lloyds, Halifax, and Bank of Scotland apps. “We’re aware some customers are having issues with our app and online banking. We’re really sorry about this,” the bank stated on X. The group is currently working to resolve the issue and will update customers once services return to normal. According to BBC News, users started reporting problems at around 11:15 BST, as noted by online outage tracker Downdetector.

Halifax confirmed the issues on social media, advising users to be patient while solutions are implemented. Reports from customers indicate that some were unable to send money or access their accounts through either the app or the website. One message on the Lloyds app indicated technical problems, suggesting that users might need to log in again or try later if issues persisted.

This outage follows a previous incident in March, where almost half a million customers saw other people’s transactions or had their own data shared due to an IT glitch. The recent disruption has raised concerns among users, especially as it coincides with the busy payday period for many customers.