Arabic version: مايكروسوفت تستعيد خدماتها بعد انقطاع عالمي
According to The Guardian, Microsoft said it had fully restored services after a major global outage disrupted governments, businesses and public services. The company said on Saturday morning that operations had been restored to the remaining affected customers and regions.
The outage began on Thursday and interrupted Microsoft 365 services including Outlook, Teams and the AI assistant Copilot. Microsoft said on its Microsoft 365 status page that it had addressed the underlying issue. Downdetector received user reports from more than 70 countries and territories.
Governments in Japan, Singapore and Australia said some operations were affected. In the UK, hospital staff resorted to paper records, while courts faced disruption, including juries being sent home early and prisoners not being brought to court. Microsoft 365 is used by NHS England under a five-year deal.
Microsoft apologised on Friday and said the outage was not related to cyber activity or artificial intelligence agents. It said the incident stemmed from an issue during an earlier network-capacity upgrade that surfaced after a recent network change. The company has said further updates are available through its Microsoft 365 admin center.
