Arabic version: اختراق أنظمة حجز المتنزهات الوطنية في ثلاث ولايات

According to ABC News, hackers have obtained personal information from National Parks booking systems used in Queensland, Victoria and South Australia. Queensland’s Department of Environment, Tourism, Science, and Innovation said the third-party provider Bookeasy had been hacked. Bookeasy processes camping and vehicle-access permits and stores customers’ email addresses, residential addresses and phone numbers.

The Queensland department said it did not believe financial information had been compromised at this stage because payments are processed through a separate system. It warned park users to be alert to phishing attempts, including unexpected emails, text messages or calls from people claiming to be department staff and requesting personal information. Users were advised not to respond, follow links or provide details.

The department said it would provide further information to affected customers when more was known. It also asked people to report suspicious activity directly to the Queensland Parks and Wildlife Service at [email protected].

Parks Victoria said it was aware of suspicious WhatsApp messages sent to customers and had temporarily suspended new campsite bookings while investigations continued. It said existing bookings had not been cancelled and remained valid, though changes or modifications to those bookings were temporarily unavailable.

National Parks and Wildlife Service South Australia told users that Bookeasy had detected unauthorised activity and engaged cyber security experts. It said some customer information, including names, contact details and booking information, may have been accessed. At that stage, it said there was no evidence that credit card details had been accessed.