Business owners across NSW can access a range of free, in-language support to help navigate government services and boost their business.
The Service NSW Business Bureau connects eligible small businesses with independent advisors who speak a second language, such as Mandarin, Vietnamese and Arabic, and understand the local economy.
Advisors have experience running their own business and can offer tailored advice on essential topics such as business planning, marketing and cash flow.
When a business needs guidance on how to start a business, navigating government, or help understanding licences and permits, they can speak to a Business Concierge over the phone or in person.
For in-language assistance business owners can call the National Translating and Interpreting Service on 131 450 and ask them to call a Service NSW Business Concierge on 13 77 88.
The service provides immediate phone interpreting. The interpreter will transfer the call to a Service NSW Business Concierge who has been specially trained to work with translator services.
For more information about the Service NSW Business Bureau, call 13 77 88 or visit: https://www.service.nsw.gov.au/business
Quotes attributable to Minister for Small Business Steve Kamper:
“The Service NSW Business Bureau is proud to be doing what we can to support business owners in our multicultural communities to survive and thrive.”
“We understand how valuable our multicultural communities are to both the local economy and in enriching our culture.”
“To ensure as many business owners as possible can benefit from the Service NSW Business Bureau, the website can be translated into 70 different languages so everyone can take advantage of the services available to them.”
Quotes attributable Service NSW Business Bureau Multicultural Business Relationship Specialist, Halimeh Tobbie:
“Many new business owners and newly arrived refugees embarking on an entrepreneurial journey feel a sense of relief knowing there is free support and guidance available through the Service NSW Business Bureau.”
“I am proud of the work I have been doing with business owners and aspiring business owners to help refer them to our Business Concierge and business advisory services.”
Quotes attributable to new business owner Basema Odisho:
“I moved from my hometown in Syria to Australia about a year ago with a dream of starting my own alcohol distillery business and the Service NSW Business Bureau has been incredibly helpful and supportive in getting my feet off the ground.”
“Halimeh from the Service NSW Business Bureau was very helpful in directing me to the right people as she speaks in language and can translate. This helped me to set up an ABN and register my business.”
Steve Kamper
Minister for Small Business
Minister for Lands and Property
Minister for Multiculturalism
Minister for Sport
